REVOLUTIONARY MEDICAL ASSISTANCE THAT PROVIDES EXPERT ADVICE 24/7

Assistance services are provided by:

VIDEO VOICE

NECESSITY OF INTERNET CONNECTION

TELEPHONE

How does it work?

VERIFICATION OF ELIGIBILITY FOR SERVICE

If a medical problem arises on your trip and you need to be consulted, make a claim online using this form.

SMART ONLINE FORM

Once verified, you will receive a link in the SMS that will connect you directly to a smart online form designed to collect symptoms and up-to-date information about your health problem.

VIRTUAL WAITING ROOM

You will then receive a text message with a link to a video call with a doctor to discuss your health problem.

Based on the shared geographical location or information about your location, the system prepares an indicative translation for the local doctor. This way you will have the medical report in Czech and an indicative translation into English and the local language.

In most locations we are able to send you contacts for local medical facilities.

About TravelMedic

Experienced doctors

Experienced operators and doctors with the necessary expertise will be happy to help you with any health complication.

Certified medical form

Smart and fast AI-based form for instant problem diagnosis. The software is HIPAA, GDPR and ISO 13485:2016 compliant.

Round-the-clock assistance

The TravelMedik service is provided in 365/24/7 mode.

Anyone can take advantage

The TravelMedik service is available to anyone who has purchased the service in addition to a ticket or trip, or is included, for example, in travel insurance or credit card insurance.

Are you travelling with children and would you like to consult your or your loved ones’ health problem in the comfort of your hotel, in the Slovak or Czech language, and with a Slovak or Czech doctor?

Our assistance call centre with experienced operators together with medical staff and our doctors with the necessary expertise are at your disposal 24/7.

Contact the doctor